Terms, Conditions and Acceptable Use Policy
This Web Debut Acceptable Use Policy ("AUP") describe
the proper kinds of conduct and prohibited uses of Web Debut's
hosting services (the "Services"). This AUP is not exhaustive
and Web Debut reserves the right to modify this AUP at any time,
effective upon posting of the modified AUP at www.WebDebut.com.
By registering for and using the Services, and thereby accepting
the terms and conditions of this AUP, you agree to abide by these
conditions as modified from time to time. Any violation of the
AUP may result in the suspension or termination of your account
or such other action as Web Debut deems appropriate.
Server Abuse
Any attempt to undermine or cause harm to a server, or customer,
of Web Debut is strictly prohibited.
Unauthorized use of other people's accounts or computers Web
Debut will strongly react to any use or attempted use of an Internet
account or computer without the owner's authorization. Such attempts
include "Internet scamming" (tricking other people into
releasing their passwords), password robbery, security hole scanning
etc.
Any unauthorized use of accounts or computers by a Web Debut
customer, whether or not the attacked account or computer belongs
to Web Debut, will result in action against the attacker. Possible
actions include warnings, account suspension or cancellation,
and civil or criminal legal action, depending on the seriousness
of the attack.
IMPORTANT NOTE - Web Debut has the right to discontinue service,
or deny access to anyone who violates our Policies or the terms
and conditions shown below WITHOUT WARNING OR PRIOR NOTICE. No
refunds of fees paid will be made if account termination is due
to violation of the terms outlined below.
Customers may not run IRC, bots or clients on shared servers.
Unacceptable uses also include, but are NOT limited to: Bulk emailing,
unsolicited emailings, newsgroup spamming, illegal content, copyright
infringement, trademark infringement, warez, cracks, software
serial numbers, and/or anything else determined by Web Debut to
be unacceptable use of Web Debut's services including abuse of
server resources.
All hosting accounts may be terminated that include the following
content or which have links to the following content:
" Providing material that is grossly offensive to the Web
community including blatant expressions of bigotry, racism or
hatred.
" Promoting or providing instructional information about
illegal activities, or promoting physical harm or injury against
any group or individual.
" Displaying material that exploits children under 18 years
of age.
" Acts of copyright infringement including offering pirated
computer programs or links to such programs, information used
to circumvent manufacturer-installed copy-protect devices, including
serial or registration numbers for software programs, or any type
of cracker utilities.
Bandwidth Traffic
Each plan with Web Debut comes with a pre determined bandwidth
usage amount. In the event that your account exceeds the bandwidth
limitations included with your account you will be billed at $3.00
per 1GB/month If you want to pre-pay for bandwidth overages, you
will need to pay $2.00 per 1GB/month.
You will receive a notice on Tuesday morning detailing your bandwidth
usage.
You will have 7 days to visit http://WebDebut.com/Order/customerinfo.htm
to pay for your overages. If you do not pay for your overages
your site will be disabled within 7 days of your first notice.
Unsolicited Email (Spam)
Unsolicited commercial advertisements (spam) are not allowed
in e-mail, and will likely result in account cancellation.
Web Debut takes a zero-tolerance approach to spam originating
from our servers or for spam advertising of domains hosted on
our servers.
The following activities are not allowed:
" Unsolicited bulk or commercial messages ("spam").
This includes, but is not limited to, bulk mailing of commercial
advertising, informational announcements, charity requests, petitions
for signatures, and political or religious tracts. Such messages
may only be sent to those who have explicitly requested it from
your domain.
" Forging, altering or removing electronic mail headers is
prohibited. Any domain sending stealth spam will be terminated
without warning and without refund.
" Sending numerous copies of the same or substantially similar
message with the intent to disrupt a server or account ("mail
bombing").
" Spamming Newsgroups: Commercial advertisements are unwelcome
in most Usenet discussion groups and on most e-mail mailing lists.
Inappropriate posting may result in account cancellation. See
the newsgroup or mailing list's charter for whether advertising
is allowed or not. "Spamming," or sending a message
to many different off-topic newsgroups, is particularly unethical
and will be treated as such.
" Mail may not be used to harass or intimidate others. Harassment,
whether through language, frequency of messages, or size of messages,
is prohibited. Sending a single unwelcome message may be considered
harassment. If a recipient asks to stop receiving e-mail, you
must not send that person any further messages.
" Providing spamware (software used to send bulk email or
software used to harvest email addresses) or links to sites providing
spamware is strictly prohibited and subject to demand for removal
or account cancellation.
Note: If you use the services of another provider (including but
not limited to the use of address lists obtained from a third
party vendor or provider) to promote a web site hosted by or through
Web Debut (spamvertising), then the provisions of the above Policy
shall apply as if the spam were sent through our servers.
Penalty: Depending on the severity of your SPAMMING, Web Debut
reserves the right to charge you between $1.00 - $100.00 PER SPAM
sent through our network. Your web site content will also be confiscated
and it will be NEVER returned to you.
CGI Scripts
(This section does not apply to managed dedicated or colocation
servers.) Each shared Unix web hosting account comes with its
own cgi-bin, in which you are free to use any* CGI scripts you
wish. All CGI scripts (Perl scripts with a .pl or .cgi extension)
intended for use on shared Windows 2000 web hosting accounts are
subject to approval by our NT Administrators.
*See the Server Resource Abuse section.
Server Resource Abuse
(This section does not apply to managed dedicated or colocation
servers.) Shared server accounts are limited in use of the amount
of server resources. Shared server resource abuse includes any
process or service usage that affects normal shared server operation,
resources or connectivity, and which causes a server to become
overloaded. Shared server resources include CPU and memory usage,
number of concurrent processes, number of concurrent port or database
connections and total bandwidth. Possible causes of server resource
abuse include, but are not limited to, the use of: CGI, Perl,
Sendmail, mySQL, MSSQL, PHP, ASP, COLDFUSION, HTTP, SMTP, POP3
and FTP. If server resource abuse is detected, possible actions
include, but are not limited to: disabling of the offending script
or scripts, disabling of the specific service, disabling of the
entire account or account cancellation. If server overload is
a result of server resource abuse, these actions will be taken
without prior notice or warning.
Chat Rooms
We do not allow clients to install their own chat rooms within
a shared hosting account, without approving it with the Web Debut
Support Team. Most chat rooms tend to be large system hogs and
we cannot allow it as an account option. However, we do provide
a choice of Java chat rooms for a small extra charge that will
more than fill your needs and run without hindering the performance
of the machine for others. Note: Parachat chat rooms do not apply
to this rule. They are perfectly fine to install.
Abuse of SMTP Mail Server
We do not allow clients to send more than 2000 pieces of e-mail
per day from a shared hosting account. If you do send more than
2000 pieces of e-mail per day, your account will be placed on
hold for Network Abuse. If you are sending legitimate e-mails
and they total more than 2000 per day your account will be moved
to a special server that is specifically designed to handle high
volumes of e-mail. You will be charged $50.00/month in addition
to your regular hosting charges if your account is moved to this
server. Please contact noc@WebDebut.com to have your domain moved.
Background Running Programs
We may allow programs to run continually in the background. These
are considered on a one-to-one basis and an extra charge will
be incurred based on system resources used and operational maintenance
needed. (this section does not apply to managed dedicated servers)
IRC
We currently do not allow IRC IRC clients or IRC bots to be operated
on any of our servers. In addition, IRC servers are not permitted
on our network. Anyone found to be in violation of this policy
risks immediate account termination.
Excessive Use/Overages
You will not exceed the bandwidth, storage and E-mail usage limits
outlined by your particular web hosting package. If you use any
bandwidth or storage space in excess of the agreed upon number
of megabytes per month or if you exceed E-Mail storage and attachment
size limitations, Web Debut may, in its sole discretion, assess
you with additional charges. If Web Debut elects to take any corrective
action, Web Debut will not refund any unused pre-paid fees. Your
use of your account and access to it is your responsibility. You
are responsible for any unauthorized access to your account resulting
in bandwidth, storage and/or E-mail usage exceeding the limits
outlined in your particular web hosting package specifications
and resultant charges. Bandwidth overages are currently billed
at $3/GB/month. Disk space overages are currently billed at $.25/MB/month.
Email attachments overages are currently billed at $.10 per email
over 10MB.
Payment Policies
All accounts are set up on a pre-pay basis. Setup fees may be
charged for all new accounts and major account changes and are
non-refundable. All pricing is guaranteed for the term of pre-payment.
Web Debut reserves the right to change prices at any time, unless
other terms have been agreed upon. Any account not brought current
within a week (7 days) of e-mail notice or exceeding this time
frame in any way is subject to suspension. The customer is responsible
for all money owed on the account from the time it was established
to the time that the customer notifies Web Debut at http://WebDebut.com/Order/cancel.htm
to request for termination of services. All payment is in U.S.
currency. Web Debut will bill each client $20.00 per returned
check, per wire transfer received and per credit card chargeback
received. All Web Debut accounts are setup on anniversary billing
cycles. Your particular billing cycle corresponds to the contract
length that was initially chosen at setup. Your account will automatically
renew at this length. There is no fee to change to a shorter billing
cycle at the end of the current cycle. However, if you wish to
change to a shorter billing cycle, during a current cycle, there
will be a $20.00 fee. Please contact the billing department at
billing@webdebut.com should you wish to change your anniversary
billing cycle. Any account that is not brought current prior to
deactivation will be charged a $25.00 reactivation fee as well
as a $15.00 late charge, per domain deactivated. In addition,
if your credit card declines for any reason Web Debut will charge
your account an additional $1.00 service charge every time your
card is declined. Web Debut may impose a debt service charge equal
to one and one-half percent (1.5%) of the overdue balance (or
such lesser amount as may be required by law) for each month or
fraction thereof the overdue amount remains unpaid. All taxes,
fees and governmental charges relating to the Services provided
hereunder (other than income taxes of Web Debut) shall be paid
by Customer.
Cancellation
Web Debut reserves the right to cancel service at any time. All
fees paid in advance of cancellation will be pro-rated and paid
by Web Debut if Web Debut institutes it's right of cancellation.
Any violation of policies which results in extra costs will be
billed to the customer (i.e. transfer, space etc.)
All of Web Debut's web hosting plans are backed by a 30 day money
back guarantee. If you are not completely satisfied with our services
or support within the first 30 days of your contract, you will
be given a full refund of the contract amount excluding setup
fees, domain registration fees, add-on/upgrade fees and overages.
Setup fees are refundable only if the account order is canceled
prior to account activation. For web hosting contracts of 3 months
or less, the full contract amount less any setup fees and overages
will be refunded if Web Debut is notified within the first 30
days following activation. No refund is available after the 30th
day. For web hosting contracts longer than 3 months, a refund
equal to one half of the contract amount less any setup fees and
overages will be given if Web Debut is notified prior to the first
day of the third month of the contract term. If you cancel prior
to the end of your contract term and you received special pre-pay
rates, your hosting fees will be adjusted so that you pay the
regular, non-discounted monthly fees. No refunds for any reason
will be given once the third month of the contract term has begun.
This policy does not apply to any additional services such as
overages, referrer logs, real audio/video, additional disk space,
additional pop accounts, etc. Due to security concerns, all account
cancellations must be done via our cancellation forms at
http://WebDebut.com/Order/cancel.htm. Phone or email requests
will not constitute acceptance of any cancellation. Refunds will
be made by company check or issued back to your credit card within
30 days of receipt of cancellation. To receive your refund, you
must terminate this Agreement in the manner described in above
and cease using the Services. Web Debut must receive your termination
notice from
http://WebDebut.com/Order/cancel.htm within the 30-day period.
Your must fill out every field on the cancellation form including
why you are not satisfied with the Services.
Liability and Obligations on Cancellation
If the Agreement expires or is cancelled for any reason, Web
Debut is not liable to you because of the expiration or cancellation
for compensation, reimbursement or damages on account of the loss
of prospective profits, anticipated sales, goodwill or on account
of expenditures, investments, leases or commitments in connection
with your business, or for any other reason whatsoever flowing
from the termination or expiration. If you terminate this Agreement,
Web Debut will not relieve you of any obligations to pay fees
and costs accrued before the termination date or any other amounts
you owe to Web Debut under this Agreement.
Material and Product Requirements
You must ensure that all material and data placed on Web Debut's
equipment is in a condition that is "server-ready,"
which is in a form requiring no additional manipulation by Web
Debut. Web Debut will make no effort to validate any of this information
for content, correctness or usability. If your material is not
"server-ready", Web Debut may reject this material.
Web Debut will notify you of its refusal of the material and afford
you the opportunity to modify the material to satisfy Web Debut's
requirements. Use of the Services requires a certain level of
knowledge in the use of Internet languages, protocols and software.
This level of knowledge varies depending on the anticipated use
and desired content of your Web site. You must have the necessary
knowledge to create and maintain a Web site. Web Debut does not
provide this knowledge or customer support outside of the Services.
Intellectual Property Rights
Material accessible to you through Web Debut's services may be
subject to protection under the United States or other copyright
laws, or laws protecting trademarks, trade secrets or proprietary
information. Except when expressly permitted by the owner of such
rights, you must not use Web Debut or its servers and network
in a manner that would infringe, violate, dilute or misappropriate
any such rights, with respect to any material, which you access
or receive through the Web Debut network. If you use a domain
name in connection with Web Debut or similar service, you must
not use that domain name in violation of any trademark, service
mark, or similar rights of any third party.
Network Security
Customers may not use the Web Debut network with an attempt to
circumvent user authentication or security of any host, network,
or account. This includes, but is not limited to, accessing data
not intended for the customer, logging into a server or account
the customer is not expressly authorized to access, password cracking,
probing the security of other networks in search of weakness,
or violation of any other organization's security policy. Customers
may not attempt to interfere or deny service to any user, host,
or network. This includes, but is not limited to, flooding, mail
bombing, or other deliberate attempts to overload or crash a host
or network. Web Debut will cooperate fully with investigations
of violations of systems or network security at other sites, including
cooperating with law enforcement authorities in the investigation
of suspected criminal violations. Users who violate system or
network security may incur criminal or civil liability. You are
solely responsible for any security breaches affecting servers
or accounts under your control. If your server or website is responsible
for or involved in an attack on or unauthorized access into another
server or system, Web Debut will shut it down immediately. You
will pay any charges resulting from the cost to correct security
breaches affecting Web Debut or any of its other customers.
Electronic Commerce
You will be solely responsible for the development, operation
and maintenance of your online store and products and all contents
and materials appearing online or on your products, including
without limitation (a) the accuracy and appropriateness of content
and materials appearing within the store or related to your products,
(b) ensuring that the content and materials appearing within the
store or related to your products do not violate or infringe upon
the rights of any third party, and (c) ensuring that the content
and materials appearing within the store or related to your products
are not libelous or otherwise illegal. You will be solely responsible
for the final calculation and application of shipping and sales
tax. You will also be solely responsible for accepting, processing,
and filling any customer orders, and for handling any customer
inquiries or complaints arising there from.
You are also responsible for the security of any customer credit
card numbers and related customer information you may access as
a result of conducting electronic commerce transactions through
your Web Site. You will keep all such information confidential
and will use the same degree of care and security as you use with
your confidential information.
Static / Dynamic Content Caching
You expressly (i) grant to Web Debut a license to cache the entirety
of your Web Site, including content supplied by third parties,
hosted by Web Debut under this Agreement and (ii) agree that such
caching is not an infringement of any of your intellectual property
rights or any third party's intellectual property rights.
IP Address Ownership
Web Debut shall maintain and control ownership of all IP numbers
and addresses that may be assigned to you by Web Debut and Web
Debut reserves, in its sole discretion, the right to change or
remove any and all such IP numbers and addresses.
Domain Name Registration
Customer agrees to pay Web Debut prior to the effectiveness of
the desired domain name registration, the then-current amounts
set forth in the Web Debut price schedule for the initial registration
of the domain name and, should Customer choose to renew the registration,
subsequent renewals of the registration. All fees are non-refundable,
in whole or in part, even if Customer's domain name registration
is suspended, cancelled or transferred prior to the end of Customer's
then current registration term. Web Debut reserves the right to
change fees, surcharges, renewal fees or to institute new fees
at any time, for any reason, at its sole discretion. Customer's
requested domain name will not be registered unless and until
we receive actual payment of the registration fee, and have confirmed
Customer's registration in an email from Web Debut to the email
address indicated in Customer's registration application. In the
event of a charge-back by a credit card company (or similar action
by another payment provider allowed by Web Debut) in connection
with the payments of the registration fee for Customer's domain
name registration, Customer agrees and acknowledges that the domain
name registration shall be transferred to Web Debut as the paying
entity for that registration to the registry and that we reserve
all rights regarding such domain name including, without limitation,
the right to make the domain name available to other parties for
purchase. Web Debut will reinstate Customer's domain name registration
solely at Web Debut's discretion, and subject to our receipt of
the initial registration or renewal fee and our then-current reinstatement
fee.
Copyright Infringement
DIGITAL MILLENNIUM COPYRIGHT ACT
Notice and Procedure for Making Claims of Copyright Infringement
Pursuant to Title 17, United States Code, Section 512(c)(2),
all notifications of claimed copyright infringement on the Web
Debut system or Web site should be sent ONLY to our Designated
Agent.
NOTE: THE FOLLOWING INFORMATION IS PROVIDED SOLELY FOR NOTIFYING
Web Debut THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED.
WE CAUTION YOU THAT UNDER FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT
THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO HEAVY
CIVIL PENALTIES. THESE INCLUDE MONETARY DAMAGES, COURT COSTS,
AND ATTORNEYS FEES INCURRED BY US, BY ANY COPYRIGHT OWNER, OR
BY ANY COPYRIGHT OWNER'S LICENSEE THAT IS INJURED AS A RESULT
OF OUR RELYING UPON YOUR MISREPRESENTATION. YOU MAY ALSO BE SUBJECT
TO CRIMINAL PROSECUTION FOR PERJURY.
DO NOT SEND ANY INQUIRIES UNRELATED TO COPYRIGHT INFRINGEMENT
(e.g. REQUESTS FOR TECHNICAL ASSISTANCE OR CUSTOMER SERVICE, REPORTS
OF E-MAIL ABUSE, etc.) TO THE CONTACT LISTED BELOW. YOU WILL NOT
RECEIVE A RESPONSE IF SENT TO THAT CONTACT.
Written notification must be submitted to the following Designated
Agent:
Web Debut
Legal Department
3266 Evco Court
San Jose, CA 95127
Fax: 801-991-8175
copyright@WebDebut.com
Under Title 17, United States Code, Section 512(c)(3)(A), the
Notification of Claimed Infringement must include the following:
1. Physical or electronic signature of a person authorized to
act on behalf of the copyright owner.
2. Identification of the copyrighted work claimed to have been
infringed or a representative list if multiple works are involved.
3. Identification of the material that is claimed to be infringing
that should be removed or access to disabled and information reasonably
sufficient to enable the online service provider to locate the
material (usually a URL to the relevant page).
4. Information reasonably sufficient to allow the online service
provider to contact the complaining party (address, phone number,
e-mail address).
5. Statement that the complaining party has "a good faith
belief that use of the material in the manner complained of is
not authorized by the copyright owner, its agent or the law."
6. Statement that the information in the notice is accurate, and
under penalty of perjury, that the complaining party is authorized
to act on behalf of the copyright owner.
Lawful Purpose
Web Debut reserves the right to refuse service to anyone. Customers
may only use Web Debut server for lawful purpose. Transmission
of any material in violation of any Federal, State or Local regulation
is prohibited. This includes, but is not limited to copyrighted
material, material legally judged to be threatening or obscene,
and material protected by trade secrets. The designation of any
materials as such described above is left entirely to the discretion
of Web Debut management. Regardless of the place of signing this
agreement, the client agrees that for purposes of venue and jurisdiction
this contract was entered into and performed in Harris County,
Texas, and any dispute will be litigated or arbitrated in Harris
County, Texas. Customer further waives all objections to venue
or jurisdiction and acknowledges that venue and jurisdiction in
any such litigation will be held in Harris County Courts. IN NO
EVENT SHALL Web Debut'S MAXIMUM LIABILITY EXCEED FIVE HUNDRED
($500.00) DOLLARS.
Indemnification
CUSTOMER AGREES THAT IT SHALL DEFEND, INDEMNIFY, SAVE AND HOLD
WEB DEBUT HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES, LOSSES,
COSTS AND CLAIMS, INCLUDING REASONABLE ATTORNEY'S FEES ASSERTED
AGAINST WEB DEBUT, ITS AGENTS, ITS CUSTOMERS, OFFICERS AND EMPLO
YEES, THAT MAY ARISE OR RESULT FROM ANY SERVICE PROVIDED OR PERFORMED
OR AGREED TO BE PERFORMED OR ANY PRODUCT SOLD BY CUSTOMER, IT'S
AGENTS, EMPLOYEES OR ASSIGNS. CUSTOMER AGREES TO DEFEND, INDEMNIFY
AND HOLD HARMLESS WEB DEBUT AGAINST LIABILITIES ARISING OUT OF;
(1) ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY PRODUCTS SOLD
OR OTHERWISE DISTRIBUTED IN CONNECTION WITH WEB DEBUT'S SERVER;
(2) ANY MATERIAL SUPPLIED BY CUSTOMER INFRINGING OR ALLEGEDLY
INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY; ( 3) COPYRIGHT
INFRINGEMENT AND (4) ANY DEFECTIVE PRODUCTS SOLD TO CUSTOMER FROM
WEB DEBUT'S SERVER.
Disclaimer
WEB DEBUT WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOUR BUSINESS
MAY SUFFER. WEB DEBUT MAKES NO WARRANTIES OF ANY KIND, EXPRESSED
OR IMPLIED FOR SERVICES WE PROVIDE. WEB DEBUT DISCLAIMS ANY WARRANTY
OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES
LOSS OF DATA RESULTING FROM DELAYS, NON-DELIVERIES, WRONG DELIVERY,
AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED BY WEB DEBUT AND
ITS EMPLOYEES. WEB DEBUT RESERVES THE RIGHT TO REVISE ITS POLICIES
AT ANY TIME.
ALL SUB-NETWORKS, RESELLERS AND DEDICATED SERVERS OF WEB DEBUT
MUST ADHERE TO THE ABOVE POLICIES.
FAILURE TO FOLLOW ANY TERM OR CONDITION WILL BE GROUNDS FOR IMMEDIATE
ACCOUNT DEACTIVATION.